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Help with Submittable

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leeannmcmorrow View Drop Down
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    Posted: 17 Jun 2022 at 9:01pm
I checked my Submittable account this evening to make sure that it is ready to go for the next round of the 100 word challenge starting tonight. Unfortunately, I locked myself out of the account. I received a prompt that says to check in after 30 minutes, but I waited over an hour and I'm still receiving the same prompt. Is there a way to unlock my account so I can submit my next story tomorrow?
Thanks!
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Suave View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Suave Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jun 2022 at 10:09pm
You might try emailing Submittable as well as they are the source of your trouble.
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leeannmcmorrow View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote leeannmcmorrow Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jun 2022 at 10:18pm
Yes, I sent them a message, but unfortunately their web page seems to indicate that they only respond Monday-Friday, so I may need some alternative way of submitting.
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Suave View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Suave Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jun 2022 at 10:23pm
Email at this address and put Urgent in the topic line. feedback@nycmidnight.com

Would hate to see you miss out on your entry.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jayscottink Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jun 2022 at 10:37pm
If you have an extra email account, maybe just create a second Submittable account? There's space in the submission form for your contest email/name/etc., and I've never had trouble submitting with an account that doesn't match my NYCM email.
Ladysmith (M100 R2, Hist Fic)
Heart-Burst (FF R1, Horror)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Tink Bell Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jun 2022 at 1:44am
Submittable isn't working. It's vey frustrating. I just sent them my story via email - the usual backup style.
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Suave Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jun 2022 at 1:49am

Last week I heard people saying that about the submittable during the FF contest, never affected me at all. Makes me wonder why only some?
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Post Options Post Options   Thanks (1) Thanks(1)   Quote steph9289 Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jun 2022 at 1:49am
Yeah, it looks like they haven't opened the submissions for Micro Round 2 yet!!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Tink Bell Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jun 2022 at 1:59am
Hi Suave, that is worrying if it's some and not others - that's intrinsically unfair. I'm shocked there doesn't appear to be anyone available to sort it out. Even though it's late, I would have thought there would be a night-shift tech person keeping an eye on things just in case of issues. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Suave Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jun 2022 at 3:28am
Originally posted by Tink Bell Tink Bell wrote:

Hi Suave, that is worrying if it's some and not others - that's intrinsically unfair. I'm shocked there doesn't appear to be anyone available to sort it out. Even though it's late, I would have thought there would be a night-shift tech person keeping an eye on things just in case of issues. 

If anyone is having this problem then send the story to feedback@nycmidnight.com
with an explanation. The email will be time stamped on their end so it should get your 
entry accepted as on time.
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